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Our website is currently being re-designed. if you have
any enquiries in the meantime, please contact:
Andrew Hayden, B.Sc., CEO
Email: admin@hayden-media.com
Tel: (+44) 0179 584004
Mob: 07749248472
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About Us...
...we provide a quality and loyal service which caters for
all your public relations and media requirements. Please
feel free to contact us at anytime, where we will always
endeavour to provide you with the answers to those key
questions.
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Clients...
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Terms and Conditions...
These terms are applicable
for all commissions.
All services provided by Hayden-Media to the Customer are
subject to the following terms and conditions.
1. Acceptance. A copy of these terms and conditions must
be signed by all new customers at the time of submission
of work to Hayden-Media, indicating agreement to and
acceptance of these Terms and Conditions. Alternatively,
payment of an advance fee or payment online is an
acceptance of our terms and conditions, a copy of which is
available via our website.
2. Charges. Charges for services to be provided by
Hayden-Media are defined in the project quotation that the
Customer receives via e-mail or post. Quotations are valid
for a period of 30 days. Hayden-Media reserves the right
to alter or decline to provide a quotation after expiry of
the 30 days.
All media services require an advance payment of
a minimum of fifty (50) percent of the project quotation
total before the work is supplied to the Customer for
review. The remaining fifty (50) percent of the project
quotation total will be due upon completion of the work
prior to upload to the server or release of materials.
Charges for web design work does not cover the release of
source png or fla files; if the Customer requires these
items then a separate quotation can be prepared.
Payment for services is due by cheque or bank transfer.
Cheques should be made payable to Andrew Hayden and sent
to 48 Harlington Road, Mexborough, South Yorkshire, S64
0DF.
3. Customer Review. Hayden-Media will provide the Customer
with an opportunity to review the appearance of any media
services. At the completion any project, such
materials will be deemed to be accepted and approved
unless the Customer notifies Hayden-Media otherwise within
ten (10) days of the date the materials are made available
to the Customer.
4. Turnaround Time and Content Control. Hayden-Media will
install and publicly post or supply the Customer's Web
site by the date specified in the project proposal, or if
no such date is specified, within four weeks of the date
initial payment is received from the Customer, unless a
delay is specifically requested by the Customer and agreed
by Hayden-Media.
In return, the Customer agrees to delegate a single
individual as 'first-point-of-call' to aid Hayden-Media
with progressing the commission in a satisfactory and
expedient manner.
During the project, Hayden-Media will require the Customer
to provide copy and images. If content is not provided
within four (4) weeks of an official request by email or
telephone, then Hayden-Media reserves the right to advise
the Customer of a revision to the final payment fee based
on new or revised pricing schedules that may be introduced
from time to time. If content is not provided within eight
(8) weeks from the original email or telephone request
then the Customer is considered to be in default of the
commission, the project will be terminated and the
Customer sent the final invoice for immediate payment.
Hayden-Media will agree, at its discretion, to recommence
the commission after agreement is reached on a new
quotation document and once the original fees have been
paid.
5. Payment. Invoices will be provided by Hayden-Media upon
completion of the work for Web Design and any associated
services. Invoices are normally sent via email or hard
copy. Invoices are due upon receipt. Accounts that remain
unpaid fifteen (15) days after the date of the invoice will
be assessed a service charge in the amount of the higher
of one and one-half percent (1.5%) or £25 per month of
the total amount due.
6. Default. Accounts unpaid fifteen (15) days after the
date of invoice will be considered in default. A further
period of up to seven (7) days may be allowed to
provide Customers with the opportunity to correct any
possible oversight. If the Customer in default maintains
any information or files on Hayden-Media's Web space,
Hayden-Media will, at its discretion, remove all such
material from its web space after this time. Hayden-Media
is not responsible for any loss of data incurred due to
the removal of the service. Removal of such material does
not relieve the Customer of the obligation to pay any
outstanding charges assessed to the Customer's account.
Cheques returned for insufficient funds will be assessed a
return charge of £25 and the Customer's account will
immediately be considered to be in default until full
payment is received. Customers with accounts in default
agree to pay Hayden-Media reasonable expenses, including
legal fees and costs for collection by third-party
agencies, incurred by Hayden-Media in enforcing these
Terms and Conditions. Customers agree that Hayden-Media
are granted the right to seize any of the customer's goods
if payment is not made.
7. Termination. Termination of services by the Customer
must be requested in a written notice and will be
effective on receipt of such notice. E-mail or telephone
requests for termination of services will not be honoured
until and unless confirmed in writing. The Customer will
be invoiced for design work completed to the date of first
notice of cancellation for payment in full within fifteen
(15) days.
8. Legal Restrictions. Terms and Conditions relating to
hosting account content and usage may be found at here
9. Copyright. The Customer retains the copyright to data,
files and graphic logos provided by the Customer, and
grants Hayden-Media the rights to publish and use such
material. The Customer must obtain permission and rights
to use any information or files that are copyrighted by a
third party. The Customer is further responsible for
granting Hayden-Media permission and rights for use of the
same and agrees to indemnify and hold harmless
Hayden-Media from any and all claims resulting from the
Customer's negligence or inability to obtain proper
copyright permissions. A contract for Web site design
and/or placement shall be regarded as a guarantee by the
Customer to Hayden-Media that all such permissions and
authorities have been obtained. Evidence of permissions
and authorities may be requested.
10. Standard Media Delivery. Unless otherwise specified in
the project quotation, this Agreement assumes that any
text will be provided by the Customer in electronic format
(ASCII text files delivered on floppy disk or via e-mail
or FTP) and that all photographs and other graphics will
be provided physically in high quality print suitable for
scanning or electronically in .gif, .jpeg, .png or .tiff
format. Although every reasonable attempt shall be made by
Hayden-Media to return to the Customer any images or
printed material provided for use in creation of the
Customer's Web site, such return cannot be guaranteed.
11. Design Credit. A link to Hayden-Media will appear in
either small type or by a small graphic at the bottom of
the Customer's Web site. If a graphic is used, it will be
designed to fit in with the overall site design.
12. Access Requirements. If the Customer's Web site is to
be installed on a third-party server, Hayden-Media must be
granted temporary read/write access to the Customer's
storage directories, and those directories must be
accessible via FTP. Depending on the specific nature of
the project, other resources might also need to be
configured on the server.
13. Post-Placement Alterations. Hayden-Media cannot accept
responsibility for any alterations caused by a third party
occurring to the Customer's pages once installed. Such
alterations include, but are not limited to additions,
modifications or deletions.
14. Domain Names. Hayden-Media may purchase domain names
on behalf of the Customer. Payment and renewal of those
domain names is the responsibility of the Customer. The
loss, cancellation or otherwise of the domain brought
about by non or late payment is not the responsibility of
Hayden-Media. The Customer should keep a record of the due
dates for payment to ensure that payment is received in
good time.
15. General. These Terms and Conditions supersede all
previous representations, understandings or agreements.
The Customer's signature (below if hard copy) or payment
of an advance fee constitutes agreement to and acceptance
of these Terms and Conditions. Payment online is an
acceptance of our terms and conditions.
16. Governing Law. This Agreement shall be governed by
English Law.
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